Jun 30, 2025
Transaction vs Experience
Transaction vs Experience: Turning Customers into Clients In business, we all start with a transaction. A product sold. A service delivered. A deal closed. But what separates the g…
The B.O.S. Blog
Business Operating System insights for leaders who want to scale.
157 articles
Jun 20, 2025
Don't Prioritize Your Schedule
Don’t Prioritize Your Schedule. Schedule Your Priorities. We all have the same 24 hours, but how we use those hours separates high-impact leaders from burned-out ones. One of the m…
Jun 19, 2025
Simple For The Win
I'm a detailed person...sometimes to a fault. I like more data, more planning, more resources. But sometimes, that can hinder my progress. Sometimes, things just need to be simple.…
Jun 16, 2025
What You Feed Will Grow
Way up north, in a small frontier town, there lived an old trapper. Each weekend, he would come into town to restock supplies...and to bet on the dog fights. He had two dogs of his…
Jun 12, 2025
Clear is Kind
Why Straight Talk is the Most Compassionate Leadership Tool In business, we often soften our words in the name of kindness. We hedge, delay, sugarcoat, or avoid difficult conversat…
Jun 10, 2025
The Test Drive...How To Hire Better
Simon Sinek once said, "I can’t work with someone until I’ve worked with them." That quote sums up a hiring truth most business owners learn the hard way: rsums can…
Jun 6, 2025
Why You Don't Want To Be Resilient
In business, not all companies are built the sameespecially when stress hits. Some break. Some bend. And a rare few actually get stronger. That’s the difference between bein…
Jun 3, 2025
We Don't Have Any Issues...
You walk into the weekly leadership meeting, agenda in hand, ready to tackle business challenges. Then comes the part of the meeting where it’s time to address issues. And you hear…
May 30, 2025
Success Loves Speed
I’ve learned something from nearly every leader I’ve had the privilege of working with throughout my career. Some taught me what to do. Others, just as valuably, taught me what not…