Results

In their words

Manufacturers, logistics companies, IT firms, agencies, contractors. Different industries, the same constraint: the business outgrew the way it was being run.

In their own words

Drew Pearson headshot
Drew Pearson
President, Pearson Partners

I was just like you years ago. My business grew and grew fast. Systems, or lack thereof, started to stress, people started to stress and so did I. Enter Ryan and his team. After two years of working with Ryan following his guidance, we have completely transformed the company. We have a clear vision (10K/10) and core values (1% better everyday, the buck stops here, and paint behind the parking poles), a clear one, three, and ten year plan, but most importantly we have the right people in the right seats following the right processes. I never would have dreamed this could be accomplished in only two short years.

But there are additional intangibles that make working with my team enjoyable. We have open communication in our quarterly conversations, where my team is now confident to tell me what I am doing right and what I am doing wrong. Even better team members reach out to each other to help solve issues before coming to me. This has made us more profitable and reduced brain damage but it has also made the business more FUN!

Is there a cheaper business consultant? Yes, I am sure there is. But don't get distracted in the short term, focus on the future where you control your business and not vice versa. And I promise you have 10% of waste that can be reduced to more than make up for any initial costs. Finally, and maybe most importantly, Ryan Giles is a man of faith, integrity and hard work.

Todd Woodall
President, Woodall's Total Comfort Systems

I am writing to enthusiastically recommend Ryan Giles and his team as guides for any business owner considering [the system]. Ryan has worked with our leadership team at Woodall's Total Comfort Systems, a residential and commercial HVAC service and replacement contractor, for nearly three years, and the results have reshaped how we run our company.

One of the first things Ryan helped us do was build out our Vision and Plan, and he pushed us to take the planning process seriously rather than treat it as a formality. That work forced real clarity on our core values, not just words on a wall, but a genuine filter for how we make decisions. Our leadership team now uses those values as a practical tool, not an aspiration.

That clarity carried directly into how we think about our Org Chart and the people sitting in each seat. Ryan introduced our leadership team to this framework, and it fundamentally changed how we evaluate who's in the right seat and who we hire going forward. We stopped keeping good people in the wrong roles out of loyalty or convenience and started making decisions based on fit.

Ryan also helped us implement a Scorecard that gives our leadership team real, weekly visibility into the numbers that actually predict how our business is performing, rather than waiting on lagging results to tell us something was wrong. It has become one of the most relied-upon tools in our weekly meetings.

Over time, Ryan has helped us work through what I believe is the most important principle in this journey: followed by everyone. Progress throughout an organization means vision, goals, and priorities can't stop at the leadership team, they have to reach everyone. That's exactly what we've seen at Woodall's. Our vision, goals, and priorities are no longer something only leadership tracks; they are followed by everyone, from our leadership team down through the entire organization.

Ryan's guidance has been instrumental in the growth and health of our leadership team, and I recommend him without reservation to any business owner ready to commit to their company's growth. I am happy to speak with anyone who is considering working with his team.

Cece Shabazz headshot
Cece Shabazz
The Focus Group
Our company grew so fast we simply didn't have the capacity to work on our foundation. We'd patch issues and power-through until we realized it was time to approach things differently in order to get to the next level. The in-person sessions with Ryan quickly provided perspective and guidance through real discussions along with an arsenal of useful tools that delivered timely results. In fact, we had the beginnings of an action plan on day one. We had so many “ah-ha” moments and developed an overall understanding of how to “do it better”. We've established realistic company goals, streamlined our identity, eliminated lingering issues, and our team's communication is the most effective it's ever been. The time our management team invested was so beneficial, not to mention Ryan is just a savvy guy, full of knowledge, and easy to follow; he almost feels like an extension of our team.
Ryan helped us gain direction, momentum, and build our culture...By learning and using these principles, our revenue almost doubled and our EBITDA went from 2% to 17% in 2.5 years. Ryan, YOU ARE THE BOMB!
Spencer Sens headshot
Spencer Sens
Owner, Complete Logistical Services
Mentoring, keeping us on-track, providing excellent reading materials and videos. Perfect for our company at this stage of maturity. I am confident we will look back and realize that this was the management evolution which allowed us to get to the next level in our business.
Edward San Juan headshot
Edward San Juan
President, E. F. San Juan
Not only has Ryan provided guidance and expertise on our journey, which is super critical for us right now, but he has been in the trenches of the IT service industry – that experience makes his feedback and input even more valuable!
Chip Severance headshot
Chip Severance
Partner, Rocketwise
[This] is my solution! Ryan taught us how to correctly implement...it's incredible to see the difference between people who have help to implement, and those who don't.
Charles Berry headshot
Charles Berry
Owner, Total Care IT
Ryan brings a whole [new] level to this process.
Scott Christopherson headshot
Scott Christopherson
Founder, TekManagement
...Helps keep us on-track. The program works, it is a matter of not straying from it.
Zack Ley headshot
Zack Ley
President, PennComp
...Helped us setup for growth with systems and processes.
Rocky Cherry headshot
Rocky Cherry
Owner, Cherry Coatings
[Our] meetings make more sense by being more organized, and we discuss topics that need to be discussed. I love [the system] and think it's helping our company have goals to get us to the next level.
Stacy Trombley headshot
Stacy Trombley
COO, Wood Resources
We went from reverse to fast forward in short order. Ryan helped turn some of our weaknesses into strengths. I rate it a 10!
Jerry O’Dwyer headshot
Jerry O’Dwyer
Owner, Wave Technologies
...Helped our leadership team better communication skills...your examples provide good insight into practical applications of the tools.
Daniel Vitter headshot
Daniel Vitter
Operations Manager, Rowland Publishing
Ryan has helped us focus on our business and execute strategies to be a stronger company.
Joel Johnson headshot
Joel Johnson
Operations, hugoWren
This has helped everyone work towards the same goal.
Jake Hyatt headshot
Jake Hyatt
CEO, Nations Roof
The compass for our ships as we navigate these new waters!
Waylon Brown headshot
Waylon Brown
Sales Manager, Complete Logistical Services

Want the same kind of change in your company?

Start with the checkup, or bring your leadership team and talk with us directly.