
Oct 31, 2025
Happy But Hungry
My favorite leaders share one defining trait: they are happy but hungry . They’re deeply grateful for their team, their progress, and the success they’ve achieved...yet they’re nev…
Business Operating System insights for leaders who want to scale.
56 articles

Oct 31, 2025
My favorite leaders share one defining trait: they are happy but hungry . They’re deeply grateful for their team, their progress, and the success they’ve achieved...yet they’re nev…

Oct 24, 2025
Imagine…the sales person is too busy to meet with a customer. The HR manager is too busy to post the latest job opening. The finance manager is too busy to close the books.…

Oct 22, 2025
Building Trust Fast: A New Leader’s Playbook for Earning Respect You just got the promotion...or landed a new leadership role. Congratulations. But now comes the hard part: earning…

Sep 15, 2025
Almost every successful business runs on teamwork. And just like in sports, every player has a role that contributes to the overall win. On most team, we think about two types of e…

Aug 13, 2025
One of the big mistakes that I see leaders make is believing they can give equal urgency to everything. It feels noble...to treat every client, request, and opportunity as "top pri…

Aug 12, 2025
I once heard someone ask, "Do you prioritize your schedule, or schedule your priorities?" It’s a simple question, but it cuts deep. The truth is, you will never just "find" time fo…

Aug 8, 2025
In most accountability charts, we draw solid lines to show clear reporting relationships. A solid line means "this is your boss." It’s where clarity lives...you know who you answer…

Aug 7, 2025
Skills and Wills... It’s a simple but powerful way to think about how we assign people to roles, hold them accountable, and ensure they’re aligned with the core values that drive o…

Aug 6, 2025
There’s an old saying in business: The bottleneck is always at the top of the bottle. It’s a blunt reminder that, more often than not, the biggest constraint to an organization’s g…